infographics

Check out our infographics related to Customer Experience and Customer Service. Kleptika is your customer service expert in UAE. Our Customer experiences experts will help you elevate your customer experience strategy to new levels of excellence.

Typical RDA flow – Robotic Desktop Automation

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RPA myths debunked

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{Guest post} Accelerating performance throughout the Middle East with Contextor

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How critical is RDA (Robotic Desktop Automation) for your processes?

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The 4th Industrial Revolution

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Benefits of Robotic Process Automation

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The Patient Journey

How would you describe the patient journey? Here is how we view it at...

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Contact Center Outsourcing

Outsourcers must cover every consumer's preferred interaction channels, learn what they are in this infographic.

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Patient engagement, the Grail to true patient experience

Practitioners realize today that they don't engage enough with their patients, which turns into...

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Retail & Customer Experience

Retailers listen to their customers’ expectations but their strategy is not yet fully customer...

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Automotive CX

Car owners want caring dealers. More than receiving lots of advertisements or getting irrelevant...

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Social Media in the UAE

Since Jan 2014, UAE has experienced a phenomenal 23% growth in active social media...

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Patient experience, a journey fueled by emotion

Patient experience is certainly the journey that impacts human emotions the most, from the...

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Self-service – 2016 Customer Experience trends

More than 2 out of 3 customers are used to shop, get info, or...

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Omni-channel – 2016 Customer Experience trends

More than a trend the omni-channel customer service is a necessity required by every...

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Mobile is first – 2016 Customer Experience trends

Mobile devices are dominating the other communication channels, whether it is for shopping, socializing,...

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e-Health top trends – 2016 Customer Experience trends

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Social media & Customer Service

You need to build a dedicated social media team to track and monitor the...

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Call back- 2016 Customer Experience trends

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