The Patient Journey

How would you describe the patient journey? Here is how we view it at...

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Join us at GITEX Technology Week 2016

Contextor, with its GCC partners Silah Gulf and Kleptika, announced today its participation in...

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Smart Citizens are the foundations of Smart Cities

Citizens are the fuel and the foundation of Smart Cities. Beyond technology and infrastructures, human...

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Kleptika on display at MECC16 (Middle East Call Center Conference) Dubai

  Kleptika was on display at MECC 16 at DWTC Dubai, the Middle East Call...

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Contact Center Outsourcing

Outsourcers must cover every consumer's preferred interaction channels, learn what they are in this infographic.

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Patient engagement, the Grail to true patient experience

Practitioners realize today that they don't engage enough with their patients, which turns into...

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Retail & Customer Experience

Retailers listen to their customers’ expectations but their strategy is not yet fully customer...

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Automotive CX

Car owners want caring dealers. More than receiving lots of advertisements or getting irrelevant...

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PBRH, expert in designing and implementing 100% operational tailored HR solutions, signs a strategic partnership with Kleptika.

"Considering that the Operational Performance cannot be achieved without the full commitment of teams and individuals, and...

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We wish you a very Happy Holiday season and a peaceful and prosperous New Year!

We wish you a very Happy Holiday season and a peaceful and prosperous New...

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Social Media in the UAE

Since Jan 2014, UAE has experienced a phenomenal 23% growth in active social media...

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Kleptika at a glance

Improving customer experience ecosystems with 360-degree expertise. Customer experience is top of mind for consumers...

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Patient experience, a journey fueled by emotion

Patient experience is certainly the journey that impacts human emotions the most, from the...

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Customer experience can make or break luxury brands

  Khaleej Times article states that the buzzword for anyone in fashion business is «experience». Indeed,...

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What is your customer experience formula?

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