trends

Check out our news and infographics related to Customer experience trends. Kleptika is your customer experience expert in the Middle East. Our Customer experience’s experts will help you elevate your customer experience strategy to new levels of excellence.

Why should you adopt RDA – Robotic Desktop Automation

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Turning IOT sensor data into Behavioral Insights

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How Robotic Automation Can Transform Healthcare Organizations (Arab Health Magazine)

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Kleptika featured on Premium the Definitive Middle East Insurance Magazine

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Everything you wanted to know about RDA (Robotic Desktop Automation) also called Attented RPA

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Unlocking Human Potential through Robotic Automation – Thierry Petrens featured in Gulf Business

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Unlocking the Potential of Robotic Automation

Robotic Automation is a global game changer when it comes to increasing operational and...

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Driving behaviour: using intelligent tracking drivers’ profiling through a mobile app

Engaged drivers on safer roads: using intelligent tracking drivers’ profiling through a mobile app. The...

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RPA and Artificial Intelligence: towards which “Intelligent Automation”?

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Banking and Robotic Automation: generating excellence and profitable CX

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Typical RDA flow – Robotic Desktop Automation

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The National UAE features Kleptika – Delivering the unique Robotic Desktop Automation Solution in the UAE

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RPA myths debunked

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Kleptika speaks about Intelligent Automation

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Join us at Insurance Brokers Forum 2017

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Driving output with robotic automation

AUTOMATION & ROBOTICS Luc Cavelier, executive vice president – business development, Contextor, explains how robotic...

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Kleptika live on Business Breakfast – Dubai Eye Radio

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{Guest post} Accelerating performance throughout the Middle East with Contextor

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Healthcare and Robotic Automation

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How critical is RDA (Robotic Desktop Automation) for your processes?

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The 4th Industrial Revolution

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Contextor in the TOP250 of Syntec french software editors study

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Benefits of Robotic Process Automation

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Kleptika strikes a partnership with Sentiance

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Kleptika and Contextor announce a Strategic Partnership to deliver Next Generation RPA and RDA solutions to Middle-East firms

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Join us at GITEX Technology Week 2016

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Retail & Customer Experience

Retailers listen to their customers’ expectations but their strategy is not yet fully customer...

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Kleptika at a glance

Improving customer experience ecosystems with 360-degree expertise. Customer experience is top of mind for consumers...

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Banking customer self-service will be mobile-first

 Designing new services and products for mobile applications – including web, tablets, ATMs –...

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Self-service – 2016 Customer Experience trends

More than 2 out of 3 customers are used to shop, get info, or...

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Omni-channel – 2016 Customer Experience trends

More than a trend the omni-channel customer service is a necessity required by every...

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Mobile is first – 2016 Customer Experience trends

Mobile devices are dominating the other communication channels, whether it is for shopping, socializing,...

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e-Health top trends – 2016 Customer Experience trends

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Social media & Customer Service

You need to build a dedicated social media team to track and monitor the...

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Call back- 2016 Customer Experience trends

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