Typical RDA flow – Robotic Desktop Automation
RDA (Robotic Desktop Automation) removes the non-added-value tasks from the agent and allows him to be focused on delivering a higher customer experience.
What are the specificities of RDA?
No special infrastructure
Automation of multiple processes in a single project
Non App Invasive
RDA optimizes the way employees work by simplifying, automating and integrating the technologies and processes on the desktop. Using Robotic Desktop Automation, organizations can deliver faster, more seamless transactions that accelerate employee productivity and reduce customer effort while increasing operational efficiencies.